The HEAD Game

The HEAD Game

High Efficiency Analytic Decision-making and the Art of Solving Complex Problems Quickly

Book - 2015
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We've all been there: faced with a major decision, yet overwhelmed by the very data that is supposed to help us. It's an all-too-common struggle in the digital age, when Google searches produce a million results in a split second and software programs provide analysis faster than we could ever hope to read it.Adapting the geopolitical and historical lessons gleaned from over two decades in government intelligence, Philip Mudd--an ex-National Security Council staff member and former senior executive at the FBI and the CIA--finally gives us the definitive guidebook for how to approach complex decisions today. Filled with logical yet counterintuitive answers to ordinary and extraordinary problems--whether it be buying a new home or pivoting a failing business model--Mudd's "HEAD" (High Efficiency Analytic Decision-making) methodology provides readers with a battle-tested set of guiding principles that promise to bring order to even the most chaotic problems, all in five practical steps:* What's the question? Analysts often believe that questions are self-evident, but focusing on better questions up front always yields better answers later.* What are your "drivers?" The human mind has a hard time juggling information, so analysts need a system to break down complex questions into different characteristics or "drivers."* How will you measure performance? Once the question has been solidified and the "drivers" determined, an analyst must decide what metrics they will use to understand how a problem--and their solution to it--is evolving over time.* What about the data? Rather than looking at each bit of information on its own and up front, an analyst can only overcome data overload by plugging data into their "driver" categories and excising anything that doesn't fit.* What are we missing? Complex analysis isn't easy, so it is imperative to assume that the process is flawed, while also knowing how to check for possible gaps and errors, such as availability bias, halo effects, and intuitive versus analytic methodologies.Drawing deeply from his own harrowing experiences--and mistakes--in the line of duty, Mudd has spent years refining and teaching his methodology to Fortune 500 companies and government organizations. Now, in the best-selling tradition of Charles Duhigg's The Power of Habit and Oren Klaff's Pitch Anything, Philip Mudd's The HEAD Game can change the way you both live and work.
Publisher: New York : Liveright Publishing Corporation, a division of W.W. Norton & Company, 2015
Edition: First edition
ISBN: 9780871407887
0871407884
Characteristics: xix, 266 pages ; 25 cm

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StarGladiator
May 05, 2015

[Update 5/07/15: Garland, TX police tipped off 2 days prior to terrorist response by Anonymous - - Mudd's FBI and CIA nowhere to be found, as usual!]
Normally I wouldn't comment on this, but since the commenter, Tokeland has rated it poorly, which I also would, it should be pointed out that while Mudd was a senior exec at the FBI and CIA they were both deeply penetrated by Chinese intelligence [and who knows how many other foreign agencies] - - no doubt just a curious coincidence. [Another coincidence is missing monies, SAIC corrupt contracts, et cetera.] Los Alamos nuke secrets stolen - - 9/11 with CIA collusion, CIA's financing and arming [along with Unocal] the Taliban in the 1990s, et cetera, et cetera - - I wouldn't trust this author to take out the trash! [And Mudd was part of the bunch who was baffled at the collapse of the Soviet Union, and completely clueless up until its occurrence! Mudd is the perfect example of the chronic, career screw-up who keeps getting promoted, meanwhile the brave and intrepid Julie Sirrs, the DIA analyst who warned of a 9/11-type event, and presented evidence of the arming of the Taliban by the CIA and Unocal, was summarily dismissed! And Mudd would go on to save us from entrapped poor youth // terrorists \\ in the poorest neighborhoods in Miami, Florida and Pennsylvania, while another CIA type would allow onboard the underwear bomber when French security had stopped him! Bravo, Mr. CIA/FBI!]

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Tokeland
May 05, 2015

Rambling and imprecise. Did not find helpful in non- CIA environment.

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