The Truth Doesn't Have to Hurt

The Truth Doesn't Have to Hurt

How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

Book - 2015
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The author reveals a surprising finding: criticism is perceived as either truth or a personal attack. But when following some simple guidelines in delivering a message, the hurt can be removed and words can be taken as helpful information. Packed with valuable tips and examples, this research-based book shows how to: deliver criticism and have it taken as useful; create an atmosphere of acceptance; avoid the mistakes that sabotage an exchange; and avoid personalizing criticism to better control how you receive it
Publisher: New York : American Management Association, c2015
ISBN: 9780814434819
0814434819
Characteristics: ix, 244 pages : illustrations ; 23 cm

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Ike3422
Jul 22, 2015

This book explains the processes behind giving and receiving criticism. The goal of this book is to educate the reader on how to send a message of criticism while maintaining an open line of communication with the receiver.

I've found the book very helpful in nearly all my interactions--from family to co-workers.

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